Refund policy

30-Day Money Back Guarantee

Refund & Money-Back Guarantee
Last updated: February 24, 2026

We stand behind the quality of our products. If you are not satisfied with your purchase, we’re here to help.

1. 30-Day Return Window

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in original condition

  • The item must be in its original packaging

  • Proof of purchase is required

2. How to Request a Return

To initiate a return, please contact us at:

📧 support@forgekits.com

Include:

  • Your order number

  • Reason for return

  • Photos (if the product is damaged or defective)

We will provide return instructions within 1–2 business days.

3. Refunds

Once we receive and inspect your return:

  • Refunds are processed within 5–10 business days

  • Refunds are issued to the original payment method

Original shipping costs are non-refundable unless the item was defective or incorrect.

4. Damaged or Defective Items

If your item arrives damaged or defective:

  • Contact us within 7 days of delivery

  • Provide photo evidence

We will offer a replacement or full refund at no additional cost.

5. Non-Returnable Items

  • Items showing signs of use

  • Items damaged by misuse

  • Final sale items (if applicable)